If you’ve applied and haven’t heard back, don’t worry—here’s what you should know:
Application Status
The review process typically takes 3–14 business days, depending on your health plan. You can check your status anytime by logging into your dashboard at tangelorx.dietid.com. We’ll also keep you updated via text or email and will reach out if additional information is needed.
Referral Requirements
In some cases, your health plan may require a referral from your healthcare provider, which could take extra time. If this applies to you, we’ll notify you and guide you through the process.
Need Help?
If you haven’t received any updates after the review period, feel free to contact our Customer Support team for more information. We’re here to help!
If it’s been more than 14 business days and you haven’t received an update, feel free to reach out for support:
Phone: 866-291-9125
Text: 833-923-2900
The fastest way to check your application status is by logging into your dashboard at tangelorx.dietid.com.