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How Does Tangelo Work?
Updated over 3 weeks ago

At Tangelo, we believe feeling your best starts with what’s on your plate. That’s why we’re here to support your health journey with diet quality tracking, nutrition education, and medically-tailored food (if eligible).

Here’s how it works:

1. Create Your Free Account

Visit tangelorx.dietid.com to create your free account. It’s quick, simple, and stress-free.

2. Share Your Info

In just 3–5 minutes, answer a few easy questions about your diet, lifestyle, and health goals. This helps determine your diet quality score and check if you’re eligible for medically-tailored food.

3. Benefit Verification

If eligible, we’ll confirm your benefits with your health plan. This process typically takes 3–14 business days, depending on your plan. Then we’ll notify you whether you’ve been approved or not. If approved, we will start preparing your first food delivery.

4. Manage Your Account

Log in to your dashboard to:

  • Check your application status

  • View your personal diet quality score

  • Access tailored nutrition resources and recipes

  • Manage upcoming orders (if applicable)

  • Update your personal information

5. Re-Enroll When Needed

Your food benefits may last up to 12 weeks, depending on your health plan. When it’s time to reapply, we’ll send you reminders so you can stay on track.

If you have any questions or need help signing up, our Customer Support team is here to assist!

  • Call us: 866-291-9125

  • Text us: 833-923-2900

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