Skip to main content
All CollectionsOrders & Delivery
How Do I Add Delivery Instructions?
How Do I Add Delivery Instructions?

Providing delivery instructions helps ensure your food arrives exactly where and how you want it!

Updated over 3 weeks ago

Providing delivery instructions helps ensure your food arrives exactly where and how you want it! You can add or update delivery instructions using the Tangelo app or your web dashboard.


Updating Delivery Instructions via Your Dashboard

  1. Log In to Your Dashboard

  2. Select the Order

    • Navigate to the order you’d like to update.

    • Click on it and select “Edit Delivery Details.”

  3. Add or Update Your Address

    • Choose one of the following options:

      • Edit your address for the specific order.

      • Add a new address for future use.

      • Save the updated address as your default to apply it to all upcoming orders automatically.

  4. Save Your Changes

    • Once you’ve entered your updates, click “Save” to confirm.

Updating Delivery Instructions in the Tangelo App

  1. Open the Tangelo App here

    • Launch the Tangelo app on your device.

  2. Access Saved Addresses

    • Navigate to the “Explore” tab.

    • Tap the three dots in the top-right corner (next to your phone’s battery symbol).

    • Scroll down and select “Saved Addresses.”

  3. Add or Edit Your Address

    • To Add a New Address:

      • Tap “Add New Address.”

      • Enter your delivery details, and in the designated box, provide specific instructions (e.g., “Leave package at the back door” or “Call upon arrival”).

    • To Update an Existing Address:

      • Select the address you want to update.

      • Tap “Edit” to adjust the delivery instructions in the provided field.

  4. Save Your Changes

    • Tap “Save” to confirm your updates.

Adding Delivery Instructions During Enrollment

If you’re enrolling for the first time, you’ll be prompted to enter your delivery address during the application process. Make sure to include clear instructions to help our drivers deliver your order seamlessly.


Pro Tip:

  • Default Address: Saving an address as your default will automatically apply it to all future orders, so you won’t need to update it again.

Did this answer your question?