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What Happens If My Application Is Denied?
What Happens If My Application Is Denied?
Updated over 3 weeks ago

If your application is denied, don't worry—there are still options:

  1. Reason for Denial
    You will be notified of the reason your application was denied. This could be due to eligibility requirements, such as not having a participating health plan or not meeting specific health plan criteria.

  2. Reapply
    If your application is denied or if your health insurance information has changed, you can reapply here at any time.

  3. Additional Support
    If you need help understanding the denial or how to improve your eligibility, our Customer Support team is available to assist you. We can help clarify next steps and guide you through the process.

Feel free to reach out to us by calling 866-291-9125 or by texting 833-923-2900 if you have any questions or need support.

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